Privacy Policy

Leatherman Europe GmbH

18. November 2022

Thank you for visiting our website. In the following we would like to inform you about the handling of your data according to Art. 13 ff. DSGVO.

Responsible

Responsible for data processing within the scope of this website pursuant to Article 4 (7) of the EU General Data Protection Regulation (GDPR) is Leatherman Europe GmbH (hereinafter "Leatherman"). Our contact details are:

Leatherman Europe GmbH

Holterkamp 16

40880 Ratingen, Germany

E-mail: info-europe@leatherman.com

Usage data

When you visit our web pages, so-called usage data is temporarily evaluated on our web server for statistical purposes as a log in order to improve the quality of our web pages. This data record consists of:

the name and address of the requested content,
the date and time of the query,
the amount of data transferred,
the access status (content transferred, content not found),
the description of the web browser and operating system used,
the referral link, which indicates from which page you have reached ours,
the IP address of the requesting computer, which is shortened so that a personal reference can no longer be established.

In addition, we store the full IP address transmitted by your web browser for a strictly specific purpose for a period of seven days, in the interest of being able to detect, limit and eliminate attacks on our websites. After this period, we delete or anonymize the IP address.

The legal basis for the processing of this usage data is § 25 para. 2 no. 2 TTDSG in conjunction with. Art. 6 para. 1 p. 1 lit. f DSGVO.

When you contact us by e-mail, telephone or post, we process the personal data you provide, e.g. your e-mail address, your name if applicable and your telephone number, in order to process your request. The data processing is based on Art. 6 (1) lit. b DSGVO if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, we process your data on the basis of your consent pursuant to Art. 6 (1) a DSGVO and/or on the basis of our legitimate interests pursuant to Art. 6 (1) f DSGVO. Our legitimate interest lies in particular in the effective processing of your request. The data you send to us via contact requests will remain with us until you request us to delete it, revoke your consent to store it or the purpose for storing the data no longer applies (e.g. after your request has been processed). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.

Online shop

You have the possibility to buy our products in our online shop. You have the possibility to order as a guest (without registration) as well as via a customer account.

Order process as a guest

We store and use your personal data, which you transmit to us in the course of an order process, on the basis of Art. 6 para. 1 p. 1 lit. b DSGVO, if you yourself are our contractual partner, or on the basis of Art. 6 para. 1 lit. f DSGVO, if, for example, you place an order for companies, for the processing of your orders or for the implementation of pre-contractual measures. The processed data will be kept as long as necessary for the respective purpose. Subsequently, the data will be deleted, provided that no further storage obligations exist, such as the storage obligations under commercial or tax law for a period of 10 years.

Customer account

In order to provide you with the greatest possible convenience, we offer you the permanent storage of your personal data in a password-protected customer account. The creation of the customer account is voluntary. After setting up a customer account, no new data entry is required. In addition, you can view and change the data stored about you in your customer account at any time. The processed data will be kept as long as necessary for the respective purpose. Subsequently, the data will be deleted, provided that no further storage obligations exist, such as the storage obligations under commercial or tax law for a period of 10 years. You also have the option of deleting your customer account at any time. To do so, please contact either us or our data protection officer. You can find the respective contact details in this data protection information under point 1 and point 7.

The legal basis for data processing in the context of the use of the customer account by you is Art. 6 (1) lit. f DSGVO. Our legitimate interest here arises from the interest in being able to provide the customer with the desired extended functions of the customer account.

Payment process

We process your order details, the invoice amount, the invoice due date and the description of the item(s) to check whether we have received your payment from one of the payment providers. Depending on your choice of payment method, you will be redirected to another platform where the payment process takes place. You can currently pay in our online shop with VISA, Mastercard or Klarna. The providers and credit card companies process your data as their own data controllers, independent of us.

The scope of personal data processed in connection with your payment data differs for each of the payment providers. If you would like more information about the categories of personal data processed and the process in general, please visit the relevant privacy statements of the providers.

We process your payment information in accordance with Art. 6(1)(b) DSGVO for the performance of the contract if you are a natural person or on the basis of our legitimate interest (to receive our payment) if you are a company (Art. 6(1)(f) DSGVO). The payment method and the transmission of data to one of the payment providers can be chosen by you voluntarily.

Service form

With our service form on our website, our customers have the possibility to request online the repair/replacement of the tools purchased from us. We process your data in accordance with Art. 6 (1) lit. b DSGVO for the fulfilment of the contract if you are a natural person or on the basis of our legitimate interest if you are a company (Art. 6 (1) lit. f DSGVO).

The data you send to us by form will remain with us until you request us to delete it or the purpose for storing the data no longer applies (e.g. after processing your request has been completed). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.

Website technologies

Our website uses cookies and similar technologies in order to be able to design the website optimally. In the following, we provide you with detailed information on the individual technologies. For more specific information on the cookies used, you can access our cookie policy at any time.

YouTube

We have integrated YouTube videos into our online offer, which are stored on www.youtube.com and can be played directly from our website. These are all integrated in "extended data protection mode". A data transfer to YouTube then only takes place if you consent to the data transfer to YouTube and play the video accordingly.

By visiting the website, YouTube receives the information that you have accessed the corresponding subpage of our website. In addition, metadata is transmitted to the service provider, which may be personal. This occurs regardless of whether YouTube provides a user account via which you are logged in or whether no user account exists. If you are logged in to Google, your data will be directly assigned to your account. If you do not want your data to be associated with your YouTube profile, log out before activating the function. YouTube stores your data as usage profiles and uses them for the purpose of advertising, market research and / or tailored design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you should preferably contact YouTube to exercise this right.

The data processing is based on your consent pursuant to Section 25 (1) TTDSG in conjunction with Art. 6 (1) a DSGVO. You can revoke your consent to the use of personal data at any time in our Consent Banner for the future.

With regard to Google, data processing may also take place outside the EU or the EEA. With regard to Google LLC, an adequate level of data protection cannot be assumed due to processing in the USA. There is a risk that authorities may access the data for security and monitoring purposes without you being informed or having any legal recourse. The transfer to a third country takes place on the basis of Art. 49 (1) p. 1 lit. a DSGVO.

Third-party information: Google Ireland Limited, Google Building Gordon House, Barrow St, Dublin 4, Ireland.

Google reCaptcha

This website uses the service reCAPTCHA to determine whether certain inputs are carried out by humans or computers (so-called bots). For this purpose, actions of website users are analyzed (e.g. mouse movements or queries). Google recognizes the type of input based on the IP address of the end device used, the website visited with CAPTCHA function, the date and duration of the visit and the data of the browser and operating system used.

Third-party information: Google Ireland Limited, Google Building Gordon House, Barrow St, Dublin 4, Ireland.

Google Analytics

This website uses Google Analytics. Google Analytics uses so-called "cookies", which enable an analysis of your use of the website. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. In the case of activation of IP anonymization (AnonymizeIP) on this website, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to Google servers in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google. This website uses Google Analytics with the extension "Anonymize IP". This means that IP addresses are processed in a shortened form, making it virtually impossible to link them to a specific person. If the data collected about you has a personal reference, it will be deleted immediately.

Third-party information: Google Ireland Limited, Google Building Gordon House, Barrow St, Dublin 4, Ireland.

Google Tag Manager

We have integrated the Google Tag Manager on our website, a utility service that itself processes personal data (IP address) only for technically necessary purposes. The Google Tag Manager takes care of loading other components, which in turn may collect data, e.g. Google Analytics. With regard to Google, data processing may also take place outside the EU or EEA. With regard to Google LLC, an adequate level of data protection cannot be assumed due to processing in the USA. There is a risk that authorities may access the data for security and monitoring purposes without informing you or allowing you to seek redress.

The data processing is based on your consent according to § 25 para. 1 TTDSG in conjunction with. Art. 6 para. 1 lit. a DSGVO, provided that you have given your consent via our banner. The transfer to a third country is based on Art. 49 para. 1 p. 1 lit. a DSGVO. You can revoke your consent to the use of personal data at any time in our Consent Banner for the future.

Google Fonts

We use "Google Fonts" on our website, a service of Google Ireland Limited, (hereinafter referred to as "Google"). The service gives us the option to use external fonts, so-called Google Fonts. The Google Fonts are installed locally on our server. A connection to Google servers does not take place. We use "Google Fonts" on our website, a service of Google Ireland Limited, (hereinafter referred to as "Google"). The service gives us the opportunity to use external fonts, so-called Google Fonts. For this purpose, the required Google Font is loaded into the browser cache by your browser when you call up our website. This is necessary so that your browser can display a visually improved representation of our texts. If your browser does not support this function, a standard font from your computer will be used for display. The integration of these web fonts is done by a server call, usually at a Google server in the USA. This transmits to the server which of our Internet pages you have visited. The IP address of the browser of your terminal device is also stored by Google. We have no influence on the scope and further use of the data collected and processed by Google through the use of Google Web Fonts.

We use Google Web Fonts for optimisation purposes, in particular to improve the use of our website for you and to make its design more user-friendly. This is also our legitimate interest in the processing of the above data by the third-party provider. The legal basis is § 25 para. 2 no. 2 TTDSG in conjunction with. Art. 6 para. 1 p. 1 lit. f DSGVO.

Third-party information: Google Ireland Limited, Google Building Gordon House, Barrow St, Dublin 4, Ireland.

Facebook pixel

Our website uses "Facebook Pixel", a service of Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (hereinafter referred to as "Facebook"). Facebook Pixel enables Facebook to display our ads on Facebook, so-called "Facebook Ads", only to those Facebook users who have been visitors to our website, in particular those who have shown interest in our offer or in certain topics or products. Facebook Pixel also serves to verify whether a user was redirected to our website after clicking on our Facebook Ads. Among other things, Facebook Pixel uses cookies that are stored locally in the web browser's cache on your end device. If you are logged in to Facebook with your user account, the visit to our online offer is noted in your user account. The data collected about you is anonymous for us, so it does not allow us to draw any conclusions about your identity. However, this data can be assigned by Facebook to your user account there. We have no influence on the scope and further use of data processed by Facebook through the use of Facebook Pixel. Even if you are not registered with Facebook or are not logged in, there is a possibility that Facebook will learn and store your IP address and possibly other identifying features.

We use Facebook Pixel for marketing and optimization purposes, in particular to place relevant and interesting ads for you on Facebook and thus to improve our offer, to make it more interesting for you as a user and to avoid annoying ads. The data processing is carried out on the basis of the consent given by you in accordance with § 25 para. 1 TTDSG in conjunction with Art. 6 para. 1 lit. a DSGVO. You can revoke your consent to the use of personal data at any time in our Consent Banner for the future.

With regard to Facebook (service provider: Meta Platforms Inc.), data processing may also take place outside the EU or the EEA. With regard to Meta Platforms Inc., an adequate level of data protection cannot be assumed due to processing in the USA. There is a risk that authorities may access the data for security and monitoring purposes without you being informed or being able to appeal. The transfer to a third country takes place on the basis of Art. 49 (1) p. 1 lit. a DSGVO.

Third Party Provider Information: Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

Facebook Conversion API (planned)

Facebook Conversion API" is used on this website. We use Facebook Conversion API for marketing and optimization purposes, in particular to serve relevant and interesting ads to you on Facebook and thus improve our offer. In connection with the Conversion API, we use the following data: Email; Address; Phone Number; Gender; Date of Birth; First and Last Name; City, State and Country; Postal Code; User IDs; IP Address; Client User Agent (the browser you are using and your operating system); Click IDs; Browser ID; Product IDs; Advertising ID; Facebook Login ID.

Third Party Provider Information: Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

Google Ads (planned)

Google Ads" is used on this website. Google Ads offers the possibility to draw attention to attractive offers of already visited websites with the help of advertising media on external websites. This determines how successful individual advertising measures are. These advertising media are delivered by Google via so-called "AdServers". For this purpose, so-called AdServer cookies are used, through which certain parameters for measuring success, such as display of the ads or clicks by the users, can be measured. If you access our website via a Google ad, Google Ads will store a cookie on your end device. These cookies usually expire after 30 days. Cookies do not serve to identify you personally. With this cookie, the following information is usually stored as analysis values: unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions), opt-out information (marking that the user no longer wishes to be addressed). These cookies allow Google to recognize your web browser. If a user visits certain content or pages of a Google Ads customer's website and the cookie stored on their computer has not yet expired, Google and the customer can recognize that the user clicked on the ad and was redirected to that page. A different cookie is assigned to each Google Ads customer. Cookies can therefore not be tracked via the website of Google Ads customers. We ourselves do not collect or process any personal data in the aforementioned advertising measures. We only receive anonymised statistical evaluations from Google. Based on these evaluations, we can see the effectiveness of advertising measures used. We do not receive any further data from the use of the advertising tools, in particular we cannot identify the users on the basis of this information. Due to the marketing tools used, your browser automatically establishes a direct connection with Google servers. We have no influence on the scope and further use of the data collected by Google through the use of Google Ads. To the best of our knowledge, Google receives the information that you have called up the relevant part of our website or clicked on one of our ads. If you have a user account with Google and are registered, Google can assign the visit to your user account. Even if you are not registered with Google or not logged in, there is a possibility that Google will find out your IP address, store it and process it for other purposes.

We use Google Ads for marketing and optimization purposes, in particular to provide you with relevant and interesting advertisements, to improve evaluations of campaign performance and to achieve a fair calculation of advertising costs. The data processing takes place on the basis of the consent given by you in accordance with § 25 para. 1 TTDSG in conjunction with. Art. 6 para. 1 lit. a DSGVO. You can revoke your consent to the use of personal data at any time in our Consent Banner for the future.

Third-party information: Google Ireland Limited, Google Building Gordon House, Barrow St, Dublin 4, Ireland

Your data subject rights

When processing your personal data, the General Data Protection Regulation grants you certain rights:

Right of access (Art. 15 GDPR):

You have the right to request confirmation as to whether personal data concerning you are being processed; if this is the case, you have a right of access to such personal data and to the information specified in Article 15 of the GDPR.

Right to rectification and erasure (Art. 16 and 17 DSGVO):

You have the right to request without delay the rectification of any inaccurate personal data concerning you and, where applicable, the completion of any incomplete personal data.

You also have the right to request that personal data concerning you be deleted without delay, provided that one of the reasons listed in detail in Art. 17 DSGVO applies, e.g. if the data is no longer required for the purposes pursued.

Right to restriction of processing (Art. 18 DSGVO):

You have the right to request the restriction of processing if one of the conditions listed in Art. 18 DSGVO is met, e.g. if you have objected to the processing, for the duration of any review.

Right to data portability (Art. 20 DSGVO):

In certain cases, detailed in Article 20 of the GDPR, you have the right to obtain the personal data concerning you in a structured, commonly used and machine-readable format or to request the transfer of such data to a third party.

Right to object (Art. 21 GDPR):

If data is collected on the basis of Art. 6 (1) p. 1 lit. f) DSGVO (data processing for the protection of legitimate interests), you have the right to object to the processing at any time for reasons arising from your particular situation. We will then no longer process the personal data, unless there are demonstrably compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims.

Revocation of your consent

You have the right to revoke your consent to the processing of your data, which you have given to us, at any time. This also applies to the revocation of declarations of consent that you gave to us before the General Data Protection Regulation came into force, i.e. before 25.05.2018. The easiest way to revoke consent you have given is to send an email to the contact details above. The revocation of consent does not affect the lawfulness of the processing of your data carried out until the revocation.

Automatic decision in individual cases including profiling

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

Right of appeal to a supervisory authority

Pursuant to Art. 77 DSGVO, you have the right to lodge a complaint with a supervisory authority if you are of the opinion that the processing of data concerning you violates data protection provisions. The right of complaint can be asserted in particular before a supervisory authority in the Member State of your residence, your place of work or the place of the alleged infringement.

If you wish to exercise any of these rights, you can complete a request form at any time. Alternatively, you can send us your request by post to Leatherman Europe GmbH, Holterkamp 16, 40880 Ratingen or by email to info-europe@leatherman.com.

Our data protection officer

You can reach Leatherman's external data protection officer at:

datenschutz süd GmbH

Wörthstraße 15

97082 Würzburg

Email: office@datenschutz-sued.de

Last updated: 18.11.2022

Note: We may update our privacy notice to provide occasional clarification or notification of changes to our business practices. If we make changes, we will revise the "Last Updated" legend accordingly.