Repair or replace warranty form
= Required Information

Repair or Replace required

Repair or return only. It has sentimental value and I want it back.

If it cannot be repaired, send a comparable refurbished model.

Product Name(s) required

Product Quantity required

Problem Description required

250 Characters remaining

How Did Your Tool Break?

It helps us to know how the tool was damaged so that our engineers and product team can continue to innovate and make improvements. required

250 Characters remaining

Shipping Address

First Name required

Last Name

House Number and Street Name required

Company, Apartment, Building, etc.

City

State / Province required

Country

Postal Code required

If you are outside of Austria, contact your local distributor

Phone Number required

E-Mail

Yes, I agree to receive personalized marketing emails about products, promotions and services from Leatherman Europe GmbH. To revoke my consent I can click the unsubscribe link at the end of any marketing email. I can check the privacy policy for more information about the data processing for this purpose.

I agree to the Repair or Replace Warranty Requirements. required

I have taken notice of Leatherman’s Privacy Policy.

I have read and agree to Leatherman's Privacy Policy and consent to the processing of my personal data for marketing purposes.

E-VOUCHER WARRANTY REQUIREMENTS

The E-Voucher Warranty Program can only be used with certain products.*

How it works

1) SUBMIT YOUR FORM

Select “E-Voucher” as your warranty option and continue. When you select your product, you’ll get an estimated e-voucher amount.

2) Send us your product

Use an insured and trackable delivery service to ship your product to us. More instructions will be provided when you complete the online form.

3) RECEIVE YOUR e-VOUCHER

Once we have inspected your product and they meet our requirements, we will email you an e-voucher code. Use it towards any purchase on leatherman.com.

QUALIFIED PRODUCTS & ESTIMATED e-voucher amount

*At this time, the only following products qualify for the E-Voucher Warranty Program:

Excluded Products

Custom / Engraved Products
Limited Edition Products
Wearables
Raptor
Knives
Pocket Tools
Accessories
Lights

RULES & RESTRICTIONS

The e-voucher program is available in the USA only.
Users may warranty up to 4 product(s) in exchange for an e-voucher code(s).
E-voucher codes have no cash value and are valid only on www.leatherman.com.
Sender is responsible for shipping and any applicable sales tax when using the e-voucher warranty option
To receive an e-voucher code:
- Users must have a valid email address.
- Forms must be submitted online – printed, hand-written, or mailed in forms will not be accepted.
- Warranty product(s) must be shipped to Leatherman Tool Group in their entirety – not solely an
- Upon receipt and evaluation of the warranty product(s), an e-voucher code will be generated and sent
- E-voucher warranty tools will not be returned to the sender.

WARRANTY EXCEPTIONS

The Leatherman Warranty covers only the original/primary owner and does not cover abuse, alteration, theft, loss, or unauthorized and/or unreasonable use of Leatherman products. This Warranty covers tools purchased for personal use only and does not cover commercial accounts or bulk purchases with the intent to resell repaired or refurbished tools.

This warranty does not cover accessories, sheaths (exception: Ainsworth Sheath is covered by a 2-year warranty), imprinting, color finishes, cleaning, or sharpening. Any of the aforementioned will not be returned to sender with the exception of the Ainsworth Sheath.

Be sure to choose an insured and trackable delivery service as Leatherman is not responsible for products that do not arrive in the mail. Please retain your shipment tracking information until we confirm receipt of your warranty product. This warranty covers products purchased through an authorized dealer and proof of purchase from an authorized dealer may be required.

Leatherman Tool Group is not liable for incidental or consequential damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from jurisdiction to jurisdiction.

Leatherman Tool Group, Inc. no longer handles Ledlenser warranty requests. Please direct all Ledlenser warranty requests to: www.ledlenserusa.com/pages/service-warranty.

REPAIR OR REPLACE WARRANTY REQUIREMENTS

How it works

1) SUBMIT YOUR FORM

Select “Repair or Replace” as your warranty option and complete the online form.

2) Send us your product

Use an insured and trackable delivery service to ship your product to us. More instructions will be provided when you complete the online form.

3) REPAIRED OR REPLACED

We’ll ship it back to you when it’s repaired. If we can’t repair it, we’ll replace it with a comparable refurbished model, unless you’ve specified otherwise in your form.

WARRANTY EXCEPTIONS

Leatherman apparel and soft goods are not covered by our 25-year warranty.

Leatherman Tool Group, Inc. no longer handles Ledlenser warranty requests, please direct all Ledlenser warranty requests to: www.ledlenserusa.com/pages/service-warranty.

SKELETOOL AND SKELETOOL CX

We have made a running change to the knife blades on the Skeletool and Skeletool CX multi-purpose tools. If you turn one of these tools in for warranty you may receive the new configuration for repair/replacement. The blade material has not been changed on either model, but the cutting edge has been changed to the following:

Skeletool: (ORIG) straight-edge blade (NEW) combo straight/serrated edge
Skeletool CX: (ORIG) combo straight/serrated edge (NEW) straight-edge blade

To view the new models visit the Skeletool and Skeletool CX product pages.

Multi-Tools

Knives

Accessories

Repair or replace warranty form = Required Information

Repair or replace warranty form
= Required Information