December 2008
Your Products Get Better Over Time
The first Leatherman tool I purchased was your PST in the mid 1990's. I liked nothing about it. Whenever I got it out to do a repair job I cursed it. I thought it was awkward and uncomfortable to use. So I gave it to a friend in hopes he would like it. To be fair I purchased a few non Leatherman cheap multi-tools between the mid 90's and now. I thought less of them. They went to land fills.
I own a few of your Micras and liked them. So when I said self "You need a folding multi-tool with pliers", I decided to give your company a second chance. I purchased a Kick. It is wonderful. It is everything your PST was not. It is comfortable to hold. The knife stays sharp. The wire cutters actually work. I used them to cut a metal coat hanger into smaller pieces. I used one of the smaller pieces to hang a new water bottle for a Hamster in her cage. I was impressed. The Kick still cuts electrical wire.
I gave my wife the Kick multi-tool because she liked it. Over the past several months I have purchased a couple of Blasts. One for the car. A Skeletool for hiking and emergencies. A knifeless Fuse to carry with me at a local dog park (local law prohibits carrying a knife in a public park) to pull out a thorn or broken glass from her paw just in case. And a Core multi-tool to do repairs at my in-law's house. No small fix up jobs there.
I am 47 years old. In that time I have never seen a product improve so much over time. Your products are wonderful and useful. Your company stands by its 25 year warranty. I sent in my Micra to be sharpened. I was not charged for labor or return shipping. Thank You!
Jim R.
Lansing, MI
OK, you voyeur, you. Enough of reading other people's stories. It's time you told your own tale of gripping heroism or even just neat DIY'ism. We know there's a Shakespeare in you somewhere. Don't make us use the Steens to find it.