October 2009
Truly Extraordinary Customer Service
I purchased my Skeletool CX about 1 year ago. I carry the CX with me all the time. Love this tool!! This summer I was fixing my pool filter when I needed a pair of pliers. I used my Skeletool CX to assist in removing a "very stuck" threaded PVC pipe.
Needless to say just as the Skeletool was beginning to turn the pipe one side of pliers snapped. I was very sad that my Skeletool was broken!!
I waited two weeks before reading on this web-site that I had a 25 year warranty on the tool. I shipped the tool Leatherman and within 1 week I received a BRAND NEW Skeletool CX.
THANK YOU LEATHERMAN!!!
Brian S.
Merrimack, NH
OK, you voyeur, you. Enough of reading other people's stories. It's time you told your own tale of gripping heroism or even just neat DIY'ism. We know there's a Shakespeare in you somewhere. Don't make us use the Steens to find it.