We take extraordinary measures so that your LEATHERMAN® tool
will give you many years of dependable service. If it doesn't,
we will gladly repair or replace it under our 25-year
guarantee. Please read United States Warranty Information
or International Warranty Information
for more information.
Return Information
To send us a tool for warranty service, please
take the following steps:
|
|
Unfortunately, we cannot be responsible for tools
that never reach us. In the package, please include
your name, phone number, return STREET address and
a brief description of all the problems. Please do not ship us your tool sheath.
NOTE: Please make sure your information is written
legibly so we can get it back to you as quickly as possible.
|
|
|
|
Leatherman Tool Group, Inc.
ATTN:
Warranty
12106 NE Ainsworth Circle
Portland, OR 97220
Note: When you use UPS your package
is automatically insured up to $100. We recommend
using UPS or FedEx instead of the US Post Office
because the Post Office cannot track a lost package
directly to Leatherman, only to the local Post Office branch.
For questions call our warranty department at
800-847-8665.
|
|
|
|
Besides fixing your documented problem, we will
ship your tool back to you via UPS at our expense.
(Shipments to addresses outside the contiguous 48
states are sent via parcel post.)
|
|
 |
Warranty E-mail: toolwarranty@leatherman.com
|
|
